Frequently Asked Questions

Everything you need to know about shopping with Julhs

What shipping options do you offer?

We provide standard and expedited shipping options across the country. Standard shipping typically takes 3-5 business days, while expedited shipping arrives within 1-2 business days.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a unique tracking number and a link to monitor your package's journey in real-time.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Which payment methods do you accept?

Julhs accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.

Are the products on Julhs authentic?

Yes, we source all our products directly from authorized distributors and manufacturers to ensure that every item you receive is 100% authentic.

Do you offer international shipping?

Currently, we ship to select international locations. Shipping costs and delivery times vary by destination and will be calculated at checkout.